Question 1

What are the check-in and check-out times? Can I check in early or check out late?

Accepted Answer

Check-in: From 4:00 PMCheck-out: Before 11:00 AM
If you require an early check-in or late check-out, please contact us in advance. We will do our best to accommodate your request, subject to availability.

Question 2

What facilities and amenities are available in the room?

Accepted Answer

We offer a variety of room types, including Twin Rooms, Double Rooms, and Bunk Bed Rooms to suit different travel needs. All rooms are equipped with a sofa bed and can accommodate up to four guests.
BeddingDouble Room: Double Bed + Sofa BedTwin Room: Two Single Beds + Sofa BedBunk Bed Room: Single Upper Bunk, Double Lower Bunk + Sofa BedMaximum occupancy: 4 guests
TelevisionFlat-screen TV with multiple channels
Washing MachineFully automatic washing machine provided in the roomPlease refer to the operating instructions before use
ToiletriesTowelsToothbrushes and toothpasteShampooBody wash

Question 3

Is free Wi-Fi available?

Accepted Answer

Yes, complimentary Wi-Fi is available in all rooms.
The Wi-Fi network name (SSID) and password can be found on the information card provided in your room.

Question 4

How should I dispose of the trash in the room?

Accepted Answer

Japan has strict waste separation and recycling rules. Please follow the labels on the trash bins and separate your waste accordingly, such as:
Burnable wasteNon-burnable wasteRecyclable items (plastic, paper, bottles, cans, etc.)
Please make sure all trash is properly bagged and placed in the designated collection area. If you have any questions, please feel free to contact us.

Question 5

Will the room be cleaned during my stay?

Accepted Answer

Regular housekeeping service is not provided during your stay.
If you require additional towels, linen changes, or any other assistance, please contact us in advance and we will do our best to assist you.

Question 6

Can I cook in the room?

Accepted Answer

Yes. Each room is equipped with a kitchen, including an induction cooker, cookware, and a microwave for your cooking needs.Please read the operating instructions carefully before use and refer to the FAQ section for helpful tips to ensure safe operation.
When using the kitchen facilities, please ensure proper ventilation by opening windows or using the exhaust fan to prevent excessive smoke, odors, and cooking fumes.

Question 7

Can I smoke in the room?

Accepted Answer

No. Smoking is strictly prohibited in all rooms.
To maintain a clean and comfortable environment for all guests, additional cleaning fees may apply if smoking is detected inside the room.

Question 8

Are there any specific instructions when leaving the room?

Accepted Answer

Before leaving the room, please ensure that:
All electrical appliances and lights are switched offWater taps and cooking appliances are turned offAll doors and windows are securely closed and locked
Thank you for helping us maintain a safe and comfortable environment for everyone.

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